These aren't isolated incidents — they're industry-wide problems happening every day across HK
Super proactive before signing — then total silence afterwards. Calls ignored. WhatsApp left on read. No idea what's happening or how long to wait. That's how trust breaks.
It's not the waiting — it's not knowing what you're waiting for. The agency never explains. You don't dare ask. Then something goes wrong and the documents had issues all along.
Helper's a bad fit, conflicts arise, she wants to quit — you call the agency and either no one answers, or they tell you to handle it yourself. That's the moment you find out if they were ever a real partner.
Not AI — a real consultant sits with you, shortlists candidates, and follows through to the end.
Not AI — our experienced consultants personally match you with the most suitable helper, considering your family needs and lifestyle.
From screening to onboarding, we provide full support. If any issues arise, we offer free mediation to protect both employer and helper.
Average 7-day matching, we handle all paperwork. Just wait for your helper to arrive.
All-in price. No hidden fees. No surprises after signing.
* All prices are subject to the final signed contract
Your helper's first day — that's when it actually starts
5 simple steps, all done from home — video interview, WhatsApp updates, documents couriered to you.
Fill in your family info and helper requirements, we'll contact you soon.
Our consultant shortlists the most suitable candidates based on your needs and sends detailed profiles.
Schedule interviews to chat with candidates directly and see if you're a good fit.
Sign the contract — we handle all government documents and visa applications for you.
Your helper officially starts, and we continue providing after-service support. Contact us anytime.
Estimated timeline from selection to arrival in HK
Fill in your details, send to WhatsApp with one click
Have questions? We've got answers
| Item | Cost (HKD) |
|---|---|
| Helper monthly salary (HK$5,100 × 24 months) | HK$122,400 |
| Agency service fee | ~HK$17,000 |
| One-way airfare (Philippines to HK / Indonesia to HK) | ~HK$1,100 / ~HK$2,500 |
| 2-year comprehensive domestic helper insurance | ~HK$1,550 |
| Return airfare (HK to Philippines / HK to Indonesia) | ~HK$1,100 / ~HK$2,500 |
| Repatriation travel allowance | HK$100 |
| Estimated total | HK$146,050 |
| Monthly cost spread over 24 months | ~HK$6,085/月 |
The current Hong Kong Government Minimum Allowable Wage (MAW) for all foreign domestic helpers is HK$5,100 per month (effective from the date of arrival in HK).
Paying below this rate is illegal, regardless of whether the helper agrees to it.
After working continuously for 3 months, helpers are entitled to 15 statutory holidays:
After completing 1 year of service, helpers are entitled to paid annual leave:
| Years of Service | Annual Leave Days |
|---|---|
| 1 year | 7 days |
| 2 years | 7 days |
| 3 years | 8 days |
| 4 years | 9 days |
| 5 years | 10 days |
| 6 years | 11 days |
| 7 years | 12 days |
| 8 years | 13 days |
| 9 years or above | 14 days |
Whether you're on Hong Kong Island, Kowloon or the New Territories — everything can be done online.
"I was worried North Point was too far, but DuckDuckDay sorted everything via WhatsApp and video call — documents were even couriered to my door!"
"Living in Wu Kai Sha, I expected a long commute to North Point — but the consultant came to my estate to sign. Picked the helper on WhatsApp, video interview, never left home!"
"They handled the entire renewal — no need to take leave for Immigration. The consultant patiently explained every step. Highly recommended!"
"Just moved into Kai Tak and had no idea how to hire a helper. DuckDuckDay handled everything from matching to contract — smooth from start to finish. Highly recommend!"
Whether you're on HK Island, Kowloon, New Territories or Outlying Islands — handle everything online, documents couriered to your door.