Your Complete Guide to Hiring a Helper
From choosing a helper to signing the contract to visa approval and arrival in Hong Kong -- the entire process is simpler than you think. DuckDuckDay breaks down every step so you can hire with confidence.
Why understand the hiring process?
If you are hiring a domestic helper for the first time, the process can feel overwhelming. What documents do you need? How long does the visa take? How much will it cost in total? The good news is that when you follow the right steps, everything falls into place smoothly.
As a licensed employment agency (Labour Department Licence No. 80734), DuckDuckDay handles these processes every single day. The four sections below cover everything you need to know, from start to finish, with detailed explanations at every stage.
Whether you are hiring your first helper, switching helpers, or renewing a contract, you will find all the information you need right here. Choose the topic that matters most to you and get started.
Four key areas
We have organised the entire hiring process into four sections for easy reference. Each section includes detailed guides and practical tips:
π Visa Timeline
Week-by-week breakdown from application submission to your helper's arrival. Timelines differ for Filipino and Indonesian helpers -- see the details.
π Documents Required
Complete checklist of everything employers need: HKID, address proof, employment contract, financial guarantee letter and more.
π° Cost Breakdown
How much does it really cost to hire a helper in 2026? Agency fees, visa fees, medical check, insurance, food allowance -- every item explained.
π Helper Onboarding Guide
What to do after your helper arrives: first 72-hour checklist, success rules, district-by-district living guide.
Hiring process at a glance
Want a quick overview? Here are the main steps for hiring an overseas domestic helper:
Free consultation
Reach out via WhatsApp or visit our North Point office. Tell our consultant what you need: when you need a helper, Filipino or Indonesian, any special requirements. We will give you professional advice.
Match with a suitable helper
Based on your requirements, we recommend suitable candidates and arrange video interviews so you can speak with potential helpers directly.
Sign contract and submit application
Once you have chosen a helper, we prepare all documents and contracts, and handle the visa application on your behalf. You just need to sign and confirm.
Wait for visa approval
The Immigration Department typically takes 6-10 weeks to process the visa. We track progress throughout and notify you of any updates immediately.
Helper arrives and starts work
After visa approval, we arrange flights, airport pickup, and accompany your helper to apply for their HKID card, ensuring a smooth start.
π‘ The entire process from start to arrival typically takes 8-12 weeks for overseas helpers. Local transfers can be as fast as 2-4 weeks. Want more timing details? See the Visa Timeline.
Why choose DuckDuckDay?
Common questions
Still have questions? Feel free to WhatsApp us anytime. Here are the most common questions from employers:
How long does the visa take?
Detailed timeline showing how many days each step requires.
What documents do I need?
Complete checklist so you do not miss anything.
How much does it cost?
2026 fee breakdown to help you plan your budget.
Can I get a free consultation?
Absolutely! WhatsApp us for a no-pressure chat.
Ready to start hiring a helper?
WhatsApp us for a free consultation. Our team will respond to your questions right away.