EA LICENCE

EA Licence #80734

DuckDuckDay is an officially licensed employment agency regulated by the Hong Kong Labour Department, holding licence number 80734. Licensed agencies are subject to strict government oversight, providing multiple layers of legal protection for both employers and helpers.

What Is an EA Licence?

An EA licence (Employment Agency Licence) is issued by the Hong Kong Labour Department under Part XII of the Employment Ordinance. Any person or company operating an employment agency business -- that is, matching employers with job seekers -- must hold a valid EA licence. Operating without one is a criminal offence.

When processing licence applications, the Labour Department reviews the applicant's background, office premises, and business practices to ensure compliance with legal requirements. Licensed agencies must adhere to a series of statutory obligations, including fee caps, contract standards, and data protection rules.

DuckDuckDay's EA licence number is 80734, which you can verify at any time on the Labour Department's official website.

How to Verify a Licence

The Labour Department maintains a publicly accessible list of licensed employment agencies. Here's how to check:

1️⃣

Visit the Labour Dept Website

Go to the Labour Department's Employment Agencies page: www.eaa.labour.gov.hk

2️⃣

Search by Name or Number

In the "List of Licensed Employment Agencies," enter the agency name "Duck Duck Day" or licence number "80734."

3️⃣

Confirm Licence Status

If results appear, the agency holds a valid licence. You can verify the address, licence validity period, and other details.

💡 Tip: If you cannot find an agency in the search results, it may not hold a valid licence. We recommend using only licensed agencies.

What Protection Does a Licence Provide?

Licensed agencies are strictly regulated by the Labour Department and must comply with the following statutory requirements:

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Fee Caps

Licensed agencies may only charge helpers a commission of up to 10% of the first month's wages. Fees charged to employers must also be clearly disclosed in writing beforehand.

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Standard Contracts

Agencies must use the Labour Department's standard employment contract (ID 407), with clear and fair terms protecting both parties.

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Data Protection

Agencies must properly safeguard the personal data of both employers and helpers, and may not disclose it to third parties without authorization.

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Complaints Mechanism

If a licensed agency breaches regulations, employers or helpers can file complaints with the Labour Department, which has the power to warn, suspend, or revoke the licence.

Risks of Unlicensed Agencies

Under the Employment Ordinance, operating an unlicensed employment agency is a criminal offence punishable by a fine of up to HK$350,000 and imprisonment for up to 3 years. However, some unlicensed agencies still operate through online platforms, social media, or word of mouth. The risks of using an unlicensed agency include:

Overcharging: Unlicensed agencies are not bound by statutory fee caps and may charge helpers tens of thousands of dollars in commission, leaving them burdened with heavy debt that affects their work performance and stability.

Non-standard contracts: They may use contracts with unfair or illegal terms, leaving employers without legal protection if disputes arise.

Falsified information: Some unlicensed agencies fabricate helpers' work experience, medical certificates, or reference letters, increasing employer risk.

No accountability: If problems occur, unlicensed agencies may disappear or refuse responsibility, and employers have limited recourse through the Labour Department's complaint mechanism.

⚠️ If you suspect an agency is unlicensed, call the Labour Department hotline at 2115 3667 to enquire or report.

Frequently Asked Questions

DuckDuckDay's Employment Agency Licence number is 80734, issued by the Hong Kong Labour Department. You can verify it on the Labour Department's licensed EA list at www.eaa.labour.gov.hk.

Visit the Labour Department website at www.eaa.labour.gov.hk and search the "List of Licensed Employment Agencies" by agency name or licence number. If the agency doesn't appear, it may not hold a valid licence.

Unlicensed agencies may overcharge helpers, use non-standard contracts, provide falsified documents, or disappear when disputes arise. Neither employers nor helpers have legal recourse through the Labour Department's complaint mechanism.

Under the Employment Ordinance, licensed agencies may charge helpers a maximum commission of 10% of the first month's salary. Based on the 2025 minimum allowable wage of HK$4,990 for Filipino helpers, this means a maximum of HK$499.

Licensed agencies are regulated by the Labour Department and must follow statutory fee caps, use standard employment contracts, and protect personal data. If they breach regulations, employers can file complaints and the Labour Department can revoke or suspend the licence.

Learn More

📋 Compliance Policy

See how DuckDuckDay strictly follows the Employment Ordinance to protect employers and helpers.

📞 Contact Us

Have questions about our licence or services? WhatsApp us or visit our office.

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