When Choosing an Agency, Trust Comes First
DuckDuckDay is a licensed employment agency (EA Licence No. 80734) regulated by the Hong Kong Labour Department. From quotation to helper arrival, we operate with full transparency -- every fee disclosed upfront, every process compliant with the Employment Ordinance.
Why Trust Matters
Hiring a domestic helper is a major decision that directly affects your family's safety and quality of life. Hong Kong has over 3,000 employment agencies, and quality varies dramatically. Some unlicensed or unscrupulous agencies overcharge helpers, use non-standard contracts, or even provide falsified documents. Choosing the wrong agency doesn't just waste money -- it can lead to legal disputes and a poor match for your household.
Since our founding, DuckDuckDay has been committed to doing things the right way. We hold a valid Labour Department licence, strictly adhere to the statutory commission cap, use government-standard employment contracts, and provide fully transparent quotations. We believe that a good agency should give both employers and helpers complete peace of mind.
Explore each pillar of our trust commitment below:
Our Trust Pillars
🏛 EA Licence
What Licence #80734 means, how to verify it on the Labour Department website, and why it matters for your protection.
📋 Compliance Policy
How we strictly follow the Employment Ordinance, protect personal data, and prevent overcharging and discrimination.
🦆 Why Choose DuckDuckDay
Our story, team values, and what sets us apart from other agencies in Hong Kong.
💬 Client Experience
Real matching stories from families -- new parents, elderly care, working couples, and more.
🤝 Service Commitment
Post-arrival follow-up, 14-day check-in, ongoing WhatsApp support, and replacement policy.
The Foundations of Our Trust
💡 Good to know: Under Labour Department regulations, licensed agencies may only charge helpers a commission of up to 10% of the first month's salary. If any agency asks your helper to pay more, report it to the Labour Department.
Have Questions?
We understand that choosing an agency is a decision that requires careful consideration. If you have any questions about our services, fees, or compliance policies, feel free to reach out via WhatsApp at any time. You're also welcome to visit our office on King's Road in North Point for a face-to-face chat.
Ready to Find Your Helper?
Free consultation to find the right helper for your family